Particle Counting Service Plans
Maximize uptime every time with reliable performance you can count on
Choose a plan Contact SupportChoose the plan that's right for you
| WARRANTY PERIOD | POST-WARRANTY PERIOD | ||||||||
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| Warranty | Start-Up Care | On-Site Calibration Services | On-Site Protective Care
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On-Site Comprehensive Care | Bench Calibration Services5 | Bench Protective Care5 | Bench Comprehensive Care5 | ||
| Labor and Travel for Repair |
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20% Off |
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20% Off |
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| Certified Parts for Repair |
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20% Off |
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20% Off |
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| Annual Calibration |
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| Second Annual Calibration |
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| Priority Onsite Response Time1 |
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| Remote Technical Support |
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| Software & Engineering Updates2 |
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20% Off |
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20% Off |
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| Annual Operator Readiness Training3 |
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| Full ISO-21501-4 Calibration Service |
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| Installation Qualification |
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| Operational Qualification |
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| Accidental Damage Coverage4 | 50% off | 50% off | 50% off | ||||||
| Choose this plan | Choose this plan | Choose this plan | Choose this plan | Choose this plan | Choose this plan | Choose this plan | |||
included
optional at additional charge
- Contact your local service representative for response times.
- Includes modification types 1 & 2. Reliability updates include hardware, software and instrument modifications to recommended levels.
- Training performed at your facility by a Beckman Coulter field service engineer.
- Accidental damage to the instrument(s) that affects its functionality. Repair services for accidental damage are reduced by 50% including 50% on product replacement if deemed necessary.
- Services performed at certified Beckman Coulter Service Center. Cost for instrument return following calibration included in service fee.
BeckmanConnect Remote Service
BeckmanConnect remote service provides ample benefits, streamlining our quality service by allowing our technicians to diagnose and troubleshoot issues in real-time, keeping your instruments in top shape, and maximizing uptime and performance.
Learn MoreQualification Services
To help meet regulatory requirements, our certified service engineers are extensively trained in Installation Qualification and Operational Qualification (IQ/OQ) procedures and protocols.
- Qualified installation services
- Requalification services
Get in Touch
Keeping your research moving forward is our top priority. Reach out today to efficiently schedule service or find an answer to your question.
Have a question or need to schedule service? Call us today at 0800 538 5380.
Need technical support? Send an inquiry.
Contact us to renew or request a service plan.