Particle Counting Service Plans

Maximize uptime with performance you can count on

Choose the plan that's right for you

	WARRANTY PERIOD			POST-WARRANTY PERIOD – ONSITE
Plan Benefits	Welcome Package	Start-Up Care	Warranty	Comprehensive	Protective	Prevention Plus
Remote Technical Support
Certified Parts						20% Off
Labor & Travel Expenses¹						20% Off
Annual PM/ Calibration
Software & Engineering Updates²						20% Off
Priority Response Time³
MyBeckman Learning eLearning Subscriptions⁴
Second Annual PM/Calibration
Annual Basic Operator Training⁵
Full ISO-21501-4 Calibration Services⁶
IQ/OQ Services⁷
Full ISO-17025 Accredited Calibration⁸

	POST-WARRANTY PERIOD – SERVICE CENTER
Plan Benefits	Comprehensive	Protective	Prevention Plus
Remote Technical Support
Certified Parts			20% Off
Labor & Travel Expenses¹			20% Off⁹
Annual PM/ Calibration
Software & Engineering Updates²			20% Off
Priority Response Time³
MyBeckman Learning eLearning Subscriptions⁴
Second Annual PM/Calibration
Annual Basic Operator Training⁵
Full ISO-21501-4 Calibration Services⁶
IQ/OQ Services⁷
Full ISO-17025 Accredited Calibration⁸

Choose a Service Plan

included

optional at additional charge

Customer is responsible for shipping instrument to Service Center. Cost for instrument return following calibration included in service contract.
Reliability updates include hardware, software and instrument modifications to recommended levels.
Contact your local service representative for response time
Includes access to the MyBeckman Learning platform and the option to enroll in all free eLearning courses as well as the option to purchase instructor-led courses for the duration of your service plan. Contact your Beckman Coulter sales or service representative for eligible instruments.
Basic operator training performed at your facility by a Beckman Coulter field service engineer.
Contact your Beckman Coulter sales or service representative for eligible instruments.
IQ/OQ Services only available with onsite service option.
Only available in EU and US Service Centers. Contact your Beckman Coulter sales or service representative for eligible instruments.
20% off service labor only

Working in academia? Let's talk about our AcademiCare service plan.

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BeckmanConnect Remote Service

When your instrument is linked to BeckmanConnect remote support, our highly trained service specialists can securely access your workstation and fix issues remotely in real time.

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Qualification Services

Our certified service engineers deliver Installation and Operational Qualification (IQ/OQ) to help meet regulatory requirements. IQ confirms proper delivery, installation, and configuration, while OQ verifies that each system component performs reliably within specified operating ranges.

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